Priority Governance
FAQ

Frequently Asked Questions

What to expect when you choose Control Center, establish your governance, and begin operating it.

What Is Control Center?

Control Center is the flagship AI governance product: a workspace for your AI inventory, leadership-approved decisions, exceptions, owners, and scheduled reviews. Guided Activation is included so your starting governance is established with you. Explore Control Center.

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How Do We Purchase and Start?

Choose a published plan, provide organization and owner details, accept Terms and Privacy, and proceed to secure Stripe checkout. Your organization, subscription, and owner invitation are established after confirmed payment. The owner invitation and Guided Activation process follow; returning from checkout alone does not establish payment. Start Control Center.

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Do We Need a Sales Call or Demo First?

No. You can purchase a published plan directly. If you prefer a walkthrough, Request a Demo and Priority Governance will follow up to arrange it. Enterprise is scoped individually.

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How Is Control Center Priced?

Plans are based on governed people: everyone your organization’s AI rules apply to, not just logins. Published plans share the same essential governance foundation, with support and scale differences. Guided Activation is included with no separate activation fee. See Current Plans and Pricing.

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Why a Monthly Subscription and a 90-Day Initial Commitment?

The subscription supports an operating governance capability as your AI use evolves. The first 90 days cover Guided Activation, leadership approval, and the start of recurring operation. Control Center subscriptions are billed monthly and begin with a 90-day initial commitment. After the initial 90 days, the subscription continues month-to-month until canceled under the Terms. The commitment is separate from founding-price protection.

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What Is Founding Organization Pricing?

Founding Organization pricing is initially available to the first 25 paying organizations. Founding Organization pricing is locked for the customer’s first 12 months of continuous active service. If the subscription is canceled, price protection ends with it. A later restart is at the pricing published at that time. If you move between Essential, Team and Organization while price protection is active, the new plan is billed at its Founding Organization price. The protection end date does not change — a plan change neither restarts nor extends the 12 months. Enterprise is scoped and priced separately. When price protection expires, the subscription moves to the then-current price for your plan, under the notice and billing provisions in the Terms. Read the Full Pricing and Expiry Provisions.

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What Happens If We Cancel or a Payment Fails?

Cancellation, payment issues, and service status are governed by the Terms. The 90-day initial commitment and price-protection conditions still apply. A later restart is at then-current pricing. Review Cancellation, Payment, and Service Terms before purchasing.

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What Does Guided Activation Establish?

Your initial inventory, internal governance owner, baseline use and access rules, reporting path, and review rhythm. You supply high-level information about your tools and practices; your leadership approves the starting position. Existing policies are useful but not required. You continue maintaining the record as new tools and questions are reported.

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Who Operates It and Makes the Decisions?

Your named internal owner coordinates the work, and leadership decides and approves. Control Center organizes records and reviews; the Governance Guidance Assistant explains approved decisions without making new ones. Fractional AI Governance adds bounded operating support when your team needs it.

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What Is AI Governance Active?

Eligibility for the AI Governance Active badge is included. Organizations earn it after completing Guided Activation and meeting the published operating requirements. Review and administration are performed by a person. It is not certification, an audit, regulator approval, or legal or security assurance, and it makes no compliance claim. View the Published Requirements.

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Does It Monitor Every AI Interaction?

No. Tools and vendor changes enter through organizational intake, reporting, and review. Companion applies recorded rules before reviewed services open on installed, enrolled, operating work browsers. It does not read prompts or responses, monitor sessions, or cover every device. See Availability and Coverage Boundaries.

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How Does Fractional AI Governance Differ?

Fractional is the premium operating layer above Control Center, which is included while the engagement is active. Priority Governance recommends, coordinates, records, and tracks recurring governance work within an agreed scope. Your leadership decides. It generally begins with a defined 90-day pilot with no automatic renewal; pricing is provided for the agreed scope. Explore Fractional AI Governance.

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What If We Are Not Ready for Control Center?

The free QuickScan provides an instant Readiness Level, pillar snapshot, gaps, and a Policy Starter Outline (Discussion Draft), with no email required. Results are directional and self-reported, not certification or compliance determination. Read the Scoring Methodology. The Starter Kit and QuickStart Workshop offer implementation materials and facilitated leadership alignment.

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Do We Need to Share Sensitive Information?

No sensitive operational data is required. Use high-level descriptions of governance practices; do not enter customer or employee records, credentials, health or financial records, source code, or trade secrets. The QuickScan does not accept document uploads. Access is limited to authorized review and information is not used to train public AI models. You can request deletion of your QuickScan submission. Data Handling supplements our Privacy Policy and Terms.

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