Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of prioritygovernance.com and the assessments, scores, reports, downloadable materials, workshops, subscription services, communications, and related services made available by Priority Governance (collectively, the “Services”).

By submitting the AI Governance QuickScan, clicking to accept these Terms, purchasing or downloading the AI Governance Starter Kit, booking or participating in an AI Governance QuickStart Workshop, subscribing to or using Control Center, or otherwise using a Service that requires acceptance, you agree to these Terms. If you use the Services for an organization, you also agree on behalf of that organization and represent that you have authority to do so. If you do not agree, do not submit, purchase, download, book, participate in, or use the applicable Service.

1. About Priority Governance

Priority Governance provides educational and consultative resources intended to help organizations identify, discuss, and address practical AI-governance strengths, gaps, decisions, and priorities. References to “Priority Governance,” “we,” “us,” or “our” mean the operator of prioritygovernance.com. References to “you” include the individual user and any organization on whose behalf the user acts.

Priority Governance operates from Colorado, United States.

2. Eligibility and organizational authority

You must be at least 18 years old to submit the QuickScan, purchase a paid Service, or participate in a Workshop. You represent that:

The information you provide is accurate and you have the right to provide it.

You are authorized to act for any organization you identify or bind.

Your use of the Services will comply with applicable law, contracts, policies, confidentiality duties, and third-party rights.

You will not use the Services for personal, family, or household decision-making about another person.

3. Priority Governance services and offerings

Priority Governance offers self-service and digital resources available through this website — the free AI Governance QuickScan, the AI Governance Starter Kit, and the AI Governance QuickStart Workshop — and also offers Control Center, a paid subscription service, and an ongoing, professional Fractional AI Governance service. The self-service and digital offerings are described in Sections 3.1 through 3.3. The professional Fractional service is described in Section 3.4 and is provided only under a separately signed written services agreement rather than purchased through this website. Control Center is described in Section 3.5, and the terms that govern a Control Center subscription are set out in Section 26.

3.1 Free AI Governance QuickScan

The QuickScan is a self-service organizational assessment consisting of 21 multiple-choice questions across seven governance pillars. The QuickScan may be completed without providing an email address. If you choose to provide an email address, it must be in a valid email format; it is not restricted to a business or organizational domain. The QuickScan produces an instant 0–100 readiness score and Readiness Level, pillar-level results, question-level recommendations, and a Policy Starter Outline labeled as a discussion draft.

The QuickScan diagnoses and prioritizes reported gaps. It does not provide the full editable implementation system included in the Starter Kit or the facilitated decision process included in the Workshop.

3.2 AI Governance Starter Kit

The Starter Kit is a downloadable collection of editable and reference materials intended to help an organization put a practical AI-governance foundation into operation. The package may include Word, Excel, PDF, and other stated file formats, including an AI-governance workbook, policy and staff discussion drafts, intake and incident forms, buyer-readiness materials, implementation guidance, and related resources.

The Starter Kit equips implementation. It is not a customized legal policy, managed service, certification, audit, security assessment, or promise that the purchaser will reach a particular readiness level.

Unless the purchase page expressly states otherwise, a Starter Kit purchase includes the version delivered at the time of purchase and does not include future versions, ongoing monitoring, implementation services, legal review, custom drafting, or unlimited support.

3.3 AI Governance QuickStart Workshop

The standard QuickStart Workshop is one live virtual 90-minute facilitated session for one organization, with up to eight client participants, and includes the then-current Starter Kit. Unless a written order states otherwise, the Workshop is designed to:

Interpret the organization’s QuickScan results and unknowns.

Select two or three near-term priorities.

Identify governance, decision, action, and escalation owners.

Facilitate initial decisions or decision assignments concerning data boundaries, risk triggers, review paths, practical guardrails, evidence, and governed adoption.

Produce or refine a Decision Log, 30-Day Roadmap, Leadership Summary, and questions for qualified advisors.

The Workshop facilitates alignment, decisions, and tailoring. It does not promise to complete every template, resolve every legal or technical question, deliver a final organization-wide policy, or establish compliance or maturity in 90 minutes.

3.4 Fractional AI Governance service (professional services)

Priority Governance also offers an ongoing, fractional AI-governance service in which Priority Governance serves as an organization’s external, part-time governance function. Depending on the agreed scope, this may include maintaining an AI inventory and related governance records, reviewing new AI tools and use cases through a governance lens, framing decisions for the organization’s leadership, coordinating the organization’s own specialists, tracking actions and risks, and reporting to leadership on a defined cadence. Engagements typically begin with a focused 90-day pilot.

In this service, Priority Governance recommends, coordinates, records, and tracks; the organization’s leadership makes the decisions; and the organization’s own legal, security, privacy, information-technology, human-resources, compliance, and other specialists advise or implement within their disciplines. The service is educational and consultative and, consistent with Section 5, is not legal, security, privacy, compliance, audit, certification, accounting, insurance, or technical-implementation services, and does not guarantee any particular governance, security, procurement, or compliance outcome.

The Fractional service is not sold or purchased through this website. It is provided only under a separately signed written services agreement — which may include a master services agreement, exhibit, statement of work, or order — between Priority Governance and the client. That signed agreement sets out the applicable scope, fees, payment terms, term, responsibilities, confidentiality, ownership, liability, and other commercial terms for the engagement. Website pricing is not published for this service, because scope differs materially between organizations; the fee for an engagement is set in the signed agreement or order before the engagement begins.

The service is billed as a monthly recurring fee with a minimum commitment of three months, which is the period the opening pilot is priced for. It is not a month-to-month subscription cancellable at the end of any month, an annual contract, or a one-time fee paid in installments. Control Center is included while Fractional AI Governance is active, as stated in Section 3.5. The amount, the billing dates, what happens after the minimum commitment, and any renewal or notice terms are those stated in the signed agreement or order for the engagement.

Precedence: where a signed written services agreement for the Fractional service (or another professional engagement) conflicts with these Terms, that signed agreement governs the conflicting subject for that engagement. These Terms continue to govern general use of this website and the self-service and digital offerings.

3.5 Control Center (subscription service)

Control Center is a paid subscription service, hosted and operated by Priority Governance, in which an organization keeps its AI-governance records in one place: the AI tools and services in use, which of them have been reviewed and approved, which roles may use them, what categories of information may be used with them, the conditions that apply, the decisions leadership has made, the exceptions granted and their terms, the actions and risks being tracked, the review schedule, and a leadership view of what needs attention.

Control Center records, organizes, and keeps current the governance decisions an organization makes. It does not detect every AI tool in use, monitor devices or networks, inspect the contents of documents, messages, or prompts, identify privileged or confidential information, block or prevent any activity, or verify what an organization tells it. It is not a security, monitoring, data-loss-prevention, device-management, or incident-detection system and does not replace one. Consistent with Section 5, it is not legal, security, privacy, compliance, audit, certification, accounting, insurance, or technical-implementation services, and it does not guarantee any particular governance, security, procurement, or compliance outcome.

A Control Center subscription begins with Guided Activation, the process that establishes and configures the service around the organization, and continues as a recurring subscription. Guided Activation is included in the published Control Center plans at no separate charge. Prices, tiers, included functionality, any separately stated fee, the initial commitment, and billing frequency are those shown on the applicable purchase, booking, or order page when you submit the order, or those stated in a written order, proposal, or signed agreement for your organization. Control Center subscriptions are billed monthly and begin with a 90-day initial commitment; after the initial 90 days, the subscription continues month-to-month until canceled under these Terms. Section 26 sets out the terms that apply to a Control Center subscription, including Founding Organization pricing.

Control Center is included while Fractional AI Governance is active. An organization receiving the Fractional service does not pay for a separate Control Center subscription in addition to that engagement, and the signed services agreement for the engagement governs as provided in Section 3.4.

4. QuickScan scores, reports, and self-reported information

QuickScan results are directional and based on self-reported, unverified answers. Priority Governance does not independently inspect your systems, documents, AI tools, contracts, policies, security controls, technical settings, evidence, or operations unless a separate written agreement expressly says otherwise.

A high score does not establish compliance, certification, safety, effectiveness, security, or the absence of risk. A low score does not establish wrongdoing or noncompliance. A “Not sure” response is scored as stated in the QuickScan methodology and flagged as an uncertainty; it is not proof that a practice does or does not exist.

The methodology, questions, bands, recommendations, or formats may be refined over time. Results generated at different times or under different methodology versions may not be directly comparable. You are responsible for reviewing all outputs and deciding whether and how to use them.

5. No professional advice, certification, audit, or special relationship

The Services are educational, informational, and consultative. They are not:

Legal advice or a legal opinion.

A compliance determination.

A certification or assurance engagement.

An audit or audit opinion.

A security assessment, penetration test, or technical-control validation.

An insurance, accounting, tax, employment, privacy, procurement, or other licensed professional opinion.

A guarantee that every risk, law, duty, control, or obligation has been identified.

Use of the Services does not create an attorney-client, auditor-client, fiduciary, certification, managed-security, or other licensed professional relationship. You should obtain qualified legal, privacy, security, compliance, employment, insurance, procurement, records, and sector-specific advice before adopting a policy, making a regulated or consequential decision, relying on a report, or implementing recommendations.

6. Orders, pricing, promotions, and taxes

Prices, included materials, promotional periods, and Workshop scope are those shown on the applicable purchase, booking, or order page when you submit the order. The Starter Kit may be offered at a limited introductory price, and the standard Workshop may be offered at a stated fixed or starting price. Promotional pricing applies only during the stated period and may be limited by product, customer, use, or availability.

You authorize Priority Governance and its payment provider to charge the displayed amount, applicable taxes, and any separately approved fees to your selected payment method. You are responsible for accurate billing information and for taxes that the law places on you. We may correct pricing errors before accepting an order. An order is accepted when we send an order confirmation or provide access to the paid Service.

We may refuse or cancel an order before delivery because of suspected fraud, payment failure, pricing error, product unavailability, legal or security risk, or misuse. If we cancel an accepted paid order before providing the Service, we will refund the amount paid for the undelivered Service.

7. Starter Kit delivery, support, and refunds

The Starter Kit is delivered electronically using the method stated at purchase, such as an immediate download, time-limited download link, or delivery email. You are responsible for providing a working email address, downloading the files within any disclosed access period, storing a backup, and maintaining compatible software.

Because the Starter Kit is a downloadable digital product, Starter Kit fees are nonrefundable after download access has been delivered, except where required by law or where Priority Governance confirms a duplicate charge or a material delivery defect that we cannot reasonably correct. If a delivered file is missing, corrupted, or inaccessible, contact us promptly so we can provide a replacement or other reasonable remedy.

Questions about downloading or opening the delivered files are included as reasonable delivery support. Organization-specific implementation advice, template completion, policy review, legal review, customization, and continuing support are not included unless expressly stated in the purchase description or a separate written agreement.

8. Workshop scheduling, rescheduling, cancellation, and participation

Workshop dates are not reserved until payment and booking are confirmed. You are responsible for selecting appropriate participants, providing required pre-work on time, maintaining a suitable virtual-meeting connection, and ensuring that participants have authority appropriate to the decisions being discussed.

Unless the purchase or booking page states different terms:

You may request one reschedule without an additional fee by providing at least two business days’ notice, subject to facilitator availability.

A cancellation, reschedule request made with less than two business days’ notice, or failure to attend may result in forfeiture of the Workshop fee.

If Priority Governance must cancel, we will offer a reasonable rescheduled date or refund the Workshop fee.

Starting late because of client availability, technology, missing pre-work, or participant delay does not require Priority Governance to extend the session.

Post-session outputs reflect the information and decisions shared during the session. Any delivery date shown is an estimate unless a written order expressly makes it a binding deadline. Delivery may be delayed by missing information, requested corrections, technical problems, events outside reasonable control, or the need to avoid unsupported statements.

The Workshop will not be recorded by Priority Governance unless recording is disclosed in advance and authorized as required. You may not record, transcribe through an automated meeting bot, or distribute the session without Priority Governance’s prior written permission and any participant permission required by law.

9. Customer responsibilities and prohibited submissions

You are responsible for the accuracy, completeness, legality, and appropriateness of information you submit and for how you interpret, share, adapt, implement, or rely on any Service or output.

The QuickScan, the standard Workshop, and Control Center are designed so that sensitive operational information is not required. Do not submit, upload, email, display, or disclose through the Services:

Passwords, credentials, authentication secrets, or access tokens.

Social Security numbers, government identifiers, payment-card or bank-account data.

Protected health information or highly sensitive personal information.

Children’s personal information.

Restricted customer or employee records.

Privileged communications or confidential contracts.

Restricted source code, production logs, trade secrets, or security vulnerabilities.

Information you are not authorized to disclose.

The live QuickScan does not accept document uploads. Control Center is designed to hold governance information about your organization’s AI use rather than the material being governed, and stores a reference to a document your organization holds rather than a copy of it. When discussing a real situation, describe the data category and workflow instead of pasting the underlying sensitive data.

You must not:

Misrepresent your identity, organization, authority, practices, controls, evidence, or results.

Use the Services to make unlawful, discriminatory, deceptive, harmful, or unreviewed consequential decisions about another person.

Interfere with, probe, scrape, overload, reverse engineer, or circumvent the operation or security of the Services.

Upload malicious code or use the Services for fraud, harassment, rights violations, or unlawful activity.

Reproduce, resell, sublicense, publish, white-label, or commercially exploit Priority Governance materials except as expressly permitted below.

10. Your information, workshop inputs, and Control Center records

As between you and Priority Governance, you retain ownership rights you have in information and organization-specific content you provide. You grant Priority Governance a nonexclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, format, and use that information only as reasonably necessary to:

Provide, personalize, secure, administer, and support the Services.

Process purchases and bookings.

Prepare requested Workshop materials and outputs.

Provide and operate a Control Center subscription, configure it during Guided Activation, and maintain your organization’s governance records in it.

Respond to requests and correct deliverables.

Improve the Services using aggregated or de-identified insights.

Enforce these Terms and comply with law.

Our processing of personal information is described in the Privacy Policy.

11. Priority Governance ownership

Priority Governance and its licensors retain all rights in the website, Services, seven-pillar framework, AI Governance Operating System, questions, scoring methodology, software, design, templates, workbook structure, explanatory content, facilitation methods, branding, and other preexisting or generally reusable materials.

No ownership rights are transferred except for the limited licenses expressly granted in these Terms or a written order.

12. QuickScan output license

Subject to these Terms, Priority Governance grants your organization a nonexclusive, perpetual license to use, copy, adapt, and share the specific QuickScan reports and Policy Starter Outlines generated for your organization for internal business purposes and with your employees, leadership, board, customers, insurers, auditors, attorneys, advisors, and business partners where reasonably related to your organization’s governance activities.

You may not sell the output as a standalone product, falsely present Priority Governance’s methodology as your own, remove material source or disclaimer language, or use the output to provide a competing assessment service without written permission.

13. Starter Kit and Workshop-material license

After full payment, Priority Governance grants the purchasing organization a nonexclusive, nontransferable, nonsublicensable, perpetual license to:

Download and retain the purchased materials.

Customize the editable files for that organization’s internal governance activities.

Reproduce reasonable copies for the organization’s employees, contractors, leadership, board, and retained professional advisors.

Share organization-specific completed outputs with customers, insurers, auditors, business partners, and advisors when reasonably related to the organization’s own governance activities.

The license does not permit you to:

Resell, sublicense, rent, publish, or distribute blank or substantially reusable templates outside the purchasing organization.

Operate a template library, training product, certification program, assessment service, consulting product, or competing offering using Priority Governance materials.

Share editable source files with affiliates, clients, portfolio companies, association members, or other organizations unless the purchase page or a written license expressly permits it.

Remove proprietary, source, version, or professional-boundary notices in a way that implies third-party authorship, endorsement, certification, or assurance.

Extract or reverse engineer the scoring methodology, workbook logic, or facilitation system for commercial reuse.

An advisor may help the purchasing organization customize its materials but may not reuse the blank materials for another client. Separate licenses are required for separate organizations unless a written multi-organization license states otherwise.

14. Customer-specific completed materials

You own the organization-specific facts, decisions, policies, records, and other original content you add to the licensed materials. Priority Governance retains ownership of the underlying templates, framework, reusable language, structure, formulas, and facilitation methods. Your ownership of completed content does not expand the license to the underlying Priority Governance materials.

15. Confidentiality during consultative Services

Each party may receive nonpublic business information from the other while arranging or delivering a Workshop, a Control Center subscription, or Guided Activation. The receiving party will use reasonable care to protect information clearly identified as confidential or that a reasonable person would understand to be confidential, and will use it only to provide or receive the applicable Service.

This obligation does not apply to information that the receiving party can show was already lawfully known, becomes public without breach, is received lawfully from another source without confidentiality duty, or is independently developed. A party may disclose information when legally required after providing notice when legally permitted.

This section does not authorize you to provide the sensitive information prohibited by Section 9 and does not replace a separately signed nondisclosure agreement.

16. Email and service communications

Completing the QuickScan does not trigger an automated email, and we do not currently send a verification link or code. Where you have given us an email address, we may send purchase confirmations, download links, booking confirmations, reminders, deliverable notices, security messages, legal notices, and other communications necessary to provide an interaction you requested.

If you separately opt in or otherwise request contact, we may send information about your results, related Priority Governance products or services, and Workshop availability. Marketing messages will provide the identification and opt-out mechanism required by applicable law. You may unsubscribe from optional marketing communications at any time, but may still receive necessary transactional, service, security, or legal communications.

Permission to request a testimonial authorizes only the request. We will not publish your name, organization, logo, quotation, score, or identifiable case study without separate approval.

17. Feedback and testimonials

If you voluntarily provide general ideas or feedback, you grant Priority Governance permission to use that feedback without restriction or compensation, provided we do not identify you or your organization without permission. Separate written approval is required before publishing an identifiable testimonial, quotation, logo, score, or case study.

18. Third-party services

The Services depend on third-party hosting, database, authentication, email, payment, scheduling, video-conferencing, file-delivery, network, and security providers and may link to third-party websites. Your use of a third-party page or service may also be governed by that provider’s terms and privacy policy.

Priority Governance is not responsible for an independent third party’s content, availability, security, or practices, but this section does not limit obligations Priority Governance has under applicable law concerning its selected service providers.

19. Service availability and changes

We may maintain, correct, improve, add, remove, suspend, or discontinue a Service or feature. We do not guarantee uninterrupted availability, error-free operation, preservation of every submission, indefinite availability of a download link, continued use of a particular scoring methodology, or future updates to a purchased product.

For a hosted subscription service such as Control Center, Priority Governance will use commercially reasonable efforts to keep the service available, secure, and operating as described, and to restore it promptly when it is not. Availability depends on third-party hosting, database, network, and security providers, and the service may be unavailable during planned maintenance, unplanned outages, provider incidents, or events outside our reasonable control. We will use reasonable efforts to schedule planned maintenance so that disruption is limited and to give advance notice of maintenance we expect to be significant. Priority Governance does not offer a service-level agreement, an uptime percentage, or an availability guarantee. Control Center is not a real-time safety, security, or monitoring system, and it must not be relied on as one.

If we materially change a paid Service that you already purchased but have not yet received, we will provide the purchased Service as described, offer a reasonably equivalent alternative with your agreement, or refund the undelivered portion.

20. Suspension and termination

We may restrict or terminate access if we reasonably believe you violated these Terms, failed to pay, created legal or security risk, infringed rights, misused the Services, or acted fraudulently or unlawfully. You may stop using the Services at any time.

Termination does not eliminate payment obligations already incurred or revoke a paid license that these Terms state is perpetual, unless the license was obtained through fraud, chargeback, material breach of its restrictions, or unlawful conduct. Provisions that by their nature should survive will survive, including ownership, licenses and license restrictions, confidentiality, disclaimers, liability, indemnification, payment, and dispute provisions.

21. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL SCORES, REPORTS, DOWNLOADS, TEMPLATES, WORKSHOPS, RECOMMENDATIONS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PRIORITY GOVERNANCE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, AVAILABILITY, AND RESULTS.

PRIORITY GOVERNANCE DOES NOT WARRANT THAT THE SERVICES WILL IDENTIFY EVERY RISK, GAP, REQUIREMENT, LAW, OR OBLIGATION; THAT A TEMPLATE WILL BE SUITABLE OR ENFORCEABLE IN YOUR ORGANIZATION; THAT A WORKSHOP WILL PRODUCE CONSENSUS; OR THAT USE OF THE SERVICES WILL PRODUCE A PARTICULAR BUSINESS, GOVERNANCE, SECURITY, SALES, PROCUREMENT, OR COMPLIANCE OUTCOME.

22. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIORITY GOVERNANCE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; PROCUREMENT DELAY; DECISIONS MADE USING THE SERVICES; OR THE COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF PRIORITY GOVERNANCE FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF 100 U.S. DOLLARS OR THE AMOUNT YOU PAID DIRECTLY TO PRIORITY GOVERNANCE FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These limitations do not apply to liability that cannot lawfully be limited or excluded. Nothing in these Terms limits nonwaivable rights available to a consumer under applicable law.

23. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Priority Governance and its owners, officers, employees, and contractors from third-party claims, damages, losses, and reasonable costs arising from:

Your unlawful use of the Services.

Your material breach of these Terms.

Information you provide without sufficient rights or authority.

Your implementation, distribution, or use of customized materials in violation of law or another person’s rights.

Your infringement, unauthorized redistribution, or commercial misuse of Priority Governance materials.

Priority Governance may control the defense of a covered claim, and you agree to provide reasonable cooperation. You may not settle a claim in a way that admits fault by or imposes obligations on Priority Governance without our written consent.

24. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws principles. Any dispute arising from or relating to these Terms or the Services must be brought in a state or federal court located in Colorado that has subject-matter and personal jurisdiction, and each party consents to that jurisdiction and venue.

Before filing a claim, the parties agree to make a good-faith effort for at least 30 days to resolve the dispute informally after written notice, unless immediate relief is reasonably necessary to prevent fraud, infringement, misuse, unauthorized disclosure, or irreparable harm.

25. Free tools

Priority Governance offers free tools, including the AI Governance QuickScan and the Free Shadow AI Scan browser extension (each, a "Free Tool").

No fee; no client or fiduciary relationship. Free Tools are provided without charge. Use of a Free Tool, standing alone, does not create an attorney-client, consultant-client, advisory, professional-services, fiduciary, or other special relationship between you and Priority Governance and does not make you a Priority Governance client.

No professional determination or advice. A Free Tool does not constitute legal advice; a legal, security, privacy, employment, regulatory, or compliance assessment; a certification; an audit or audit opinion; a forensic investigation; model validation; or a determination regarding any person's conduct or any organization's compliance with law, policy, contract, or professional obligation. Output is preliminary and directional and is intended solely to help identify matters for further verification, discussion, or professional review.

The Shadow AI Scan specifically. The extension accesses and processes browsing-history entries locally on your device to perform the scan you request. It reports that a web address matching its list appeared in the browsing history available to a Chrome profile. It does not establish that a service was used, that an account exists or who it belongs to, that any file, prompt, or communication was submitted, that any meeting was recorded, that any credential or authorization was granted, what any vendor's contractual or data-handling terms are, or that any policy, law, or obligation was or was not followed.

Completeness is not claimed. The scan examines one browser profile against a limited list. It cannot see cleared history, private browsing, other profiles, other browsers, other devices, desktop or mobile applications, AI features embedded in other products, browser-extension activity, or any service not on its list. The absence of a detection is not evidence of the absence of use.

Independent verification and use of output. You are responsible for independently verifying Free Tool output before relying on it and for decisions made using that output. Shadow AI Scan results should not be used as the sole or determinative basis for any adverse employment, disciplinary, access, legal, compliance, or other material decision affecting an individual.

Authority to use a work-managed browser or profile. If you run the Shadow AI Scan on a work-managed browser, profile, or device, access to the browsing history available to that profile may be governed by your employer's policies, agreements, or applicable law. By initiating the scan, you represent that you are authorized to permit the extension to access that browsing history and that your use is consistent with applicable organizational policies, agreements, and law. Priority Governance cannot verify your authority and does not receive your browsing history or scan results.

Third-party names. Service and product names referenced by a Free Tool are the trademarks or registered trademarks of their respective owners and are used nominatively, solely to identify the services the tool is able to recognize. Their use does not imply affiliation with, sponsorship by, endorsement by, or partnership with those owners, and no such relationship exists.

Disclaimer of warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FREE TOOLS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS. PRIORITY GOVERNANCE DOES NOT WARRANT THAT A FREE TOOL WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PARTICULAR LEGAL, COMPLIANCE, SECURITY, EMPLOYMENT, OR BUSINESS PURPOSE.

Limitation of liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRIORITY GOVERNANCE LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATING TO A FREE TOOL OR ITS OUTPUT, REGARDLESS OF THE THEORY OF LIABILITY. THE LIABILITY CAP IN THESE TERMS APPLIES TO FREE TOOLS; BECAUSE A FREE TOOL IS PROVIDED AT NO CHARGE, THAT CAP RESOLVES TO 100 U.S. DOLLARS.

Modification, suspension, or discontinuance. Priority Governance may modify, limit, suspend, or discontinue any Free Tool, feature, detection rule, or supporting resource at any time, subject to applicable law.

Extension privacy notice. The Free Shadow AI Scan browser extension is covered by a separate, extension-specific privacy notice available at prioritygovernance.com/shadow-ai-scan/privacy, which supplements and does not replace the Priority Governance Privacy Policy.

26. Control Center subscription terms

This Section applies to a Control Center subscription, which is described in Section 3.5. Where a written order, proposal, or signed agreement between Priority Governance and your organization states different commercial terms for your subscription — including price, any separately stated fee, initial term, renewal, or notice — those terms control for that subscription, and this Section applies to everything they do not address.

26.1 Subscription, fees, and billing

Control Center is a paid subscription. The subscription price, the tier and what determines it, the included functionality, the initial commitment, and the billing frequency are those shown on the applicable purchase, booking, or order page when you submit the order, or those stated in the written order, proposal, or signed agreement for your organization. Guided Activation is included in the published plans, and no separate activation fee is charged for them. Every published plan includes the same essential governance functionality; the plans differ by the number of governed people and the administrative complexity that comes with it. A customer-specific arrangement may state a different price, a separately stated fee, a different initial commitment, or different renewal terms, and where it does, that arrangement controls for that subscription.

Control Center subscriptions are billed monthly and begin with a 90-day initial commitment. After the initial 90 days, the subscription continues month-to-month until canceled under the Terms.

Founding Organization pricing is the introductory pricing shown on the Control Center pricing page. It is initially available to the first 25 paying organizations. Priority Governance may decide to make it available to further organizations, and any such decision will be made and stated expressly; availability does not extend automatically.

Founding Organization pricing is locked for the customer’s first 12 months of continuous active service. That price protection is separate from the initial commitment described above: the commitment is 90 days, and the 12 months describe how long the price at which the subscription started will not be increased. The 12-month period runs from the date the subscription becomes active and ends on the same date twelve months later.

If your organization changes between the published Essential, Team, and Organization plans while price protection is active and the subscription remains continuously active, the plan your organization moves to is billed at the Founding Organization price for that plan. The date on which price protection expires does not change, and a plan change neither restarts nor extends the 12-month period. The Enterprise plan is outside published pricing: it is scoped and priced individually and requires separate commercial terms, which govern price and any protection for that subscription.

If the subscription is canceled, price protection ends with it. Service that is not continuous does not accumulate protection, and a subscription that is started again after cancellation is at the pricing published at that time, under the Founding Organization pricing then in effect if it is still available.

When price protection expires, the subscription continues at the then-current price published or otherwise applicable for your organization’s plan. Priority Governance will give advance written notice of the change before it takes effect, and Section 26.7 and the billing provisions of this Section apply to that change as they do to any other price change.

Section 6 applies to a Control Center order, including payment authorization, taxes, correction of pricing errors, and acceptance of an order. Ordering, invoicing, and payment are handled outside the product: Control Center itself contains no checkout, billing, or invoicing function, and no price, plan, or charge is calculated inside it.

You are responsible for paying the agreed fees for the subscription. If fees are not paid when due, Priority Governance may suspend or terminate access as provided in Section 20 after giving you a reasonable opportunity to resolve the nonpayment. Section 26.11 states the grace period and the access treatment that apply to a failed payment, and Section 26.10 states when subscription fees are refundable.

26.2 Guided Activation

A Control Center subscription begins with Guided Activation — a structured process, run by Priority Governance with your organization, that configures Control Center around how your organization actually works. Activation gathers the information needed to do that: organizational information; the roles your AI rules apply to; the AI tools, services, and environments in use and how each is accounted for; the categories of information your organization handles; the policies, practices, and restrictions you already have; your governance priorities; who is responsible for approving new tools, uses, and exceptions; and your organization’s initial governance decisions.

You are responsible for the accuracy and completeness of the information your organization provides during activation, and for keeping it current afterwards. Control Center configures itself from what you provide. It does not inspect your systems, accounts, devices, contracts, documents, or AI activity to gather or verify that information.

Your organization chooses the governance rules that reflect its own policies, priorities, and professional obligations. Priority Governance provides structured governance options, explanations, and guidance so that those choices can be made with the relevant considerations in front of you. Consistent with Section 5, that guidance is not legal, security, privacy, employment, compliance, or other specialist advice, and Priority Governance does not determine whether information legally qualifies as privileged, confidential, or subject to any regulatory category. Your organization and its own advisors make those determinations; Control Center records and operationalizes them.

Activation may be completed with Priority Governance directly, or through a time-limited activation link issued to your organization. A link expires, can be revoked on request, and closes once your organization has completed approval. You are responsible for who you send it to: anyone holding a live link can record activation information for your organization, so tell us promptly if a link should be revoked.

Section 9 applies to Control Center. Describe the category of information and the workflow rather than providing the underlying documents, messages, or client matter contents.

26.3 Governance Guidance Assistant

Control Center includes a Governance Guidance Assistant that helps your organization work through a governance question by setting out the options available, what each one would mean in practice, and why an organization might choose it.

The substance of those options — the outcome each one produces, the conditions attached to it, and who would approve it — is generated by Priority Governance’s own deterministic logic from your organization’s configuration. An optional AI layer may be used only to improve the customer-facing wording of options that already exist. It does not select, add, remove, reorder, redefine, or approve any option or outcome, and no part of the assistant approves anything. If the AI layer is unavailable or returns anything unexpected, the options produced by the deterministic logic are used unchanged.

The assistant provides structured options, explanations, and guidance to support your organization’s decision-making. It does not replace your organization’s judgment, it does not itself approve governance rules, and, consistent with Section 5, it is not legal, security, employment, privacy, or other specialist advice, and it does not make a professional determination for your organization. Your organization’s approvals are recorded separately and explicitly, as described in Sections 26.4 and 26.5. The Privacy Policy describes what the optional AI layer receives and the provider currently configured for it.

26.4 Governance decisions and your approved baseline

Selecting an option in Control Center records your organization’s answer. It is not an approval, and by itself it creates no governance rule. A decision takes effect only when a named person from your organization approves it, and only approved decisions become active rules in Control Center.

Organization approval of your configuration creates your approved governance baseline — the recorded version your organization works from. A baseline is kept as approved: later changes are recorded as new decisions, revisions, or a new baseline version rather than altering what was previously approved. That is deliberate, because the record of who approved what, and when, is the part your organization can rely on afterwards.

26.5 Organization approval and electronic signature

Approvals in Control Center are recorded electronically. Approving a decision or completing organization sign-off records the approver’s name and title, the organization name, the statement approved, a typed signature, and the date and time.

You and Priority Governance agree that an approval or signature recorded electronically through Control Center is valid, that it has the same effect as a handwritten signature to the extent applicable law permits, and that it may be relied on and retained as evidence of the approval. A person who completes organization approval represents that they are authorized to approve the organization’s governance configuration on its behalf.

These records are evidence of your organization’s own internal governance approvals. They do not by themselves form a contract between your organization and Priority Governance or any third party, and Control Center is not a third-party electronic-signature service. Priority Governance does not require you to use one.

26.6 Keeping governance current

Priority Governance maintains the hosted Control Center software. That includes hosting, database backups, monitoring, security-relevant updates, and product improvements as they ship, on the basis described in Section 19.

Your organization keeps its governance information current: adding new AI tools and services as they come into use, recording material changes in how AI is used, updating roles, policies, and approval responsibilities, maintaining its information categories, completing scheduled reviews, and approving changes. Control Center gives that work structure, prompts, and a record. The work and the decisions remain your organization’s.

Where your organization also engages Fractional AI Governance, Priority Governance may help operate and maintain that governance process alongside you, on the scope set out in the signed services agreement for that engagement. The responsibility model in Section 3.4 is unchanged: Priority Governance recommends, coordinates, records, and tracks; your leadership decides; and your own specialists advise or implement within their disciplines.

26.7 Term, renewal, and cancellation

A Control Center subscription begins with a 90-day initial commitment, unless the applicable order or the written agreement for your organization states a different one. Fees for the initial commitment period are payable for that period, and cancelling during it does not relieve payment obligations already incurred, except where these Terms, the applicable order, or applicable law provides otherwise.

After the initial 90 days, the subscription continues month-to-month until canceled under these Terms or the applicable order. There is no longer-term contract, and no further commitment beyond the initial 90 days.

Renewal, the length of any renewal period, the notice required to cancel, and the method of cancellation are those stated in the applicable order or agreement. These Terms do not themselves create an automatic renewal that the applicable order does not state. Where the subscription price will change at renewal, Priority Governance will give advance written notice of the change before it takes effect.

You may cancel as provided in the applicable order or agreement, and Priority Governance may suspend or terminate a subscription as provided in Section 20. At the end of a subscription, Sections 26.9 and 26.11 apply, and Section 26.10 governs refunds.

26.8 Support, and specialist work that is separately scoped

Standard support is included with a Control Center subscription. It means help using Control Center and its screens, resolution of product defects, product updates as they ship, and assistance with activation and with configuring what activation produced. Support is provided during Priority Governance’s ordinary business hours, and response times are not guaranteed unless a written order states otherwise. Section 19 applies to availability, maintenance, and changes to the service.

The following are not included in a Control Center subscription, because each is a different offer or a different profession: unlimited governance consulting; writing or rewriting your organization’s policies; custom development or customer-specific features; legal advice; security consulting, testing, or implementation; administration of your own information-technology systems; and security incident response for your own systems. Where your organization wants ongoing governance help rather than software support, that is the Fractional AI Governance service described in Section 3.4.

Specialist and technical work is separately scoped. Mobile device management, data-loss prevention, single sign-on and identity systems, document-management systems, cloud access security or secure service edge tooling, enterprise browser controls, endpoint deployment, custom integrations, and other information-technology or security specialist work are not included in a standard Control Center subscription. Where that work is appropriate, it is performed by your own specialists or scoped separately in writing.

26.9 Your records, export, and the end of a subscription

As between you and Priority Governance, your organization owns the organization-specific governance records populated for it in Control Center — its AI inventory and environment records, roles, information categories, rules, decisions, actions and risks, exceptions, evidence references, review schedule, approvals, briefs, and approved baselines. As provided in Sections 11 and 14, Priority Governance retains its methods, frameworks, templates, structure, and governance and scoring logic.

On request during the subscription, and for the period stated in the applicable order or agreement after it ends, Priority Governance will provide your organization’s governance record set in a usable form so that it can be retained or moved elsewhere. There is no charge for a reasonable export request, and Priority Governance will not withhold your organization’s governance records in order to discourage or delay the end of a subscription.

When a subscription ends, your organization has read-only access to its existing Control Center records for ninety days, as described in Section 26.11, and workspace access may end after that period. Your organization’s governance records are retained for the period stated in the applicable order or agreement and are then deleted, or are deleted earlier on your organization’s written request, subject to the exceptions and residual-copy limits described in the Privacy Policy. Any credentials issued for your organization are deactivated on the terms described in Section 26.11, any live activation link is closed, and any integration or access your organization authorized is removed or revoked where applicable. Priority Governance will confirm in writing what was exported, what was deleted, and when.

26.10 Refunds

Control Center subscription fees are nonrefundable after they have been charged, except where a refund is required by applicable law, where Priority Governance confirms a duplicate charge, or where Priority Governance confirms a material billing error. Where one of those exceptions applies, Priority Governance will refund or credit the affected amount, using the original payment method where practicable.

Cancellation does not create a refund or credit for fees already properly charged. Fees for a billing period that has begun are payable for that period, and a subscription that ends part way through a billing period does not entitle your organization to a refund or credit of that period’s fees. Section 26.7 governs when a cancellation takes effect.

This Section applies to Control Center subscription fees. Section 7 governs the Starter Kit, and Section 8 governs the Workshop.

26.11 Nonpayment, grace period, and access after a subscription ends

A failed initial payment does not create a Control Center subscription. Where the first payment for a subscription does not succeed, no organization, workspace, or access to Control Center is created.

If a renewal payment fails, your organization keeps full access to Control Center for a grace period of fourteen days from the failed payment. Priority Governance will notify the account owner of the failure and of the date on which the grace period ends.

If the nonpayment continues after the grace period, access becomes read-only for as long as it continues. In a read-only state your organization can read, review, and export its existing Control Center records, and cannot create or change them. If a payment succeeds while the subscription remains in a state from which it can be restored, full access is restored.

When a Control Center subscription terminates, whether by cancellation, nonpayment, or otherwise, your organization has read-only access to its existing Control Center records for ninety days from the date of termination, so that it can review and export them. After that ninety-day period, workspace access may end.

Neither cancellation nor nonpayment itself causes your organization’s governance records to be deleted. Retention and deletion of those records are governed by Section 26.9, the retention provisions of these Terms, and the Privacy Policy.

Nothing in this Section limits Priority Governance’s rights under Section 20 to restrict or terminate access because of a security risk, misuse, infringement, unlawful conduct, or another ground stated in that Section. Those rights may be exercised without the grace period or the read-only period described above.

27. Changes to these Terms

We may update these Terms to reflect changes in the Services, law, or business practices. We will post revised Terms with a new effective date. Changes apply prospectively. If a change materially affects an existing paid order or license, the version accepted for that order will continue to govern that order unless you agree otherwise or the change is required by law.

28. Miscellaneous

These Terms, the Privacy Policy, the applicable purchase or booking page, and any additional written terms expressly applicable to a Service constitute the agreement for that Service. If additional written terms conflict with these Terms, the additional terms control for that Service.

If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. Priority Governance may assign them in connection with a merger, acquisition, financing, reorganization, or sale of assets. There are no third-party beneficiaries unless expressly stated.

29. Contact

Questions about these Terms may be sent to support@prioritygovernance.com.

Priority Governance operates from Colorado, United States.