Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of prioritygovernance.com and the assessments, scores, reports, downloadable materials, workshops, communications, and related services made available by Priority Governance (collectively, the “Services”).

By submitting the AI Governance QuickScan, clicking to accept these Terms, purchasing or downloading the AI Governance Starter Kit, booking or participating in an AI Governance QuickStart Workshop, or otherwise using a Service that requires acceptance, you agree to these Terms. If you use the Services for an organization, you also agree on behalf of that organization and represent that you have authority to do so. If you do not agree, do not submit, purchase, download, book, participate in, or use the applicable Service.

1. About Priority Governance

Priority Governance provides educational and consultative resources intended to help organizations identify, discuss, and address practical AI-governance strengths, gaps, decisions, and priorities. References to “Priority Governance,” “we,” “us,” or “our” mean the operator of prioritygovernance.com. References to “you” include the individual user and any organization on whose behalf the user acts.

Priority Governance operates from Colorado, United States.

2. Eligibility and organizational authority

You must be at least 18 years old to submit the QuickScan, purchase a paid Service, or participate in a Workshop. You represent that:

The information you provide is accurate and you have the right to provide it.

You are authorized to act for any organization you identify or bind.

Your use of the Services will comply with applicable law, contracts, policies, confidentiality duties, and third-party rights.

You will not use the Services for personal, family, or household decision-making about another person.

3. The three Priority Governance offers

3.1 Free AI Governance QuickScan

The QuickScan is a self-service organizational assessment consisting of 21 multiple-choice questions across seven governance pillars. A business email is required and verified at submission. The QuickScan produces an instant 0–100 Readiness Level, a readiness band, pillar-level results, question-level recommendations, and a Policy Starter Outline labeled as a discussion draft.

The QuickScan diagnoses and prioritizes reported gaps. It does not provide the full editable implementation system included in the Starter Kit or the facilitated decision process included in the Workshop.

3.2 AI Governance Starter Kit

The Starter Kit is a downloadable collection of editable and reference materials intended to help an organization put a practical AI-governance foundation into operation. The package may include Word, Excel, PDF, and other stated file formats, including an AI-governance workbook, policy and staff discussion drafts, intake and incident forms, buyer-readiness materials, implementation guidance, and related resources.

The Starter Kit equips implementation. It is not a customized legal policy, managed service, certification, audit, security assessment, or promise that the purchaser will reach a particular readiness level.

Unless the purchase page expressly states otherwise, a Starter Kit purchase includes the version delivered at the time of purchase and does not include future versions, ongoing monitoring, implementation services, legal review, custom drafting, or unlimited support.

3.3 AI Governance QuickStart Workshop

The standard QuickStart Workshop is one live virtual 90-minute facilitated session for one organization, with up to eight client participants, and includes the then-current Starter Kit. Unless a written order states otherwise, the Workshop is designed to:

Interpret the organization’s QuickScan results and unknowns.

Select two or three near-term priorities.

Identify governance, decision, action, and escalation owners.

Facilitate initial decisions or decision assignments concerning data boundaries, risk triggers, review paths, practical guardrails, evidence, and governed adoption.

Produce or refine a Decision Log, 30-Day Roadmap, Leadership Summary, and questions for qualified advisors.

The Workshop facilitates alignment, decisions, and tailoring. It does not promise to complete every template, resolve every legal or technical question, deliver a final organization-wide policy, or establish compliance or maturity in 90 minutes.

4. QuickScan scores, reports, and self-reported information

QuickScan results are directional and based on self-reported, unverified answers. Priority Governance does not independently inspect your systems, documents, AI tools, contracts, policies, security controls, technical settings, evidence, or operations unless a separate written agreement expressly says otherwise.

A high score does not establish compliance, certification, safety, effectiveness, security, or the absence of risk. A low score does not establish wrongdoing or noncompliance. A “Not sure” response is scored as stated in the QuickScan methodology and flagged as an uncertainty; it is not proof that a practice does or does not exist.

The methodology, questions, bands, recommendations, or formats may be refined over time. Results generated at different times or under different methodology versions may not be directly comparable. You are responsible for reviewing all outputs and deciding whether and how to use them.

5. No professional advice, certification, audit, or special relationship

The Services are educational, informational, and consultative. They are not:

Legal advice or a legal opinion.

A compliance determination.

A certification or assurance engagement.

An audit or audit opinion.

A security assessment, penetration test, or technical-control validation.

An insurance, accounting, tax, employment, privacy, procurement, or other licensed professional opinion.

A guarantee that every risk, law, duty, control, or obligation has been identified.

Use of the Services does not create an attorney-client, auditor-client, fiduciary, certification, managed-security, or other licensed professional relationship. You should obtain qualified legal, privacy, security, compliance, employment, insurance, procurement, records, and sector-specific advice before adopting a policy, making a regulated or consequential decision, relying on a report, or implementing recommendations.

6. Orders, pricing, promotions, and taxes

Prices, included materials, promotional periods, and Workshop scope are those shown on the applicable purchase, booking, or order page when you submit the order. The Starter Kit may be offered at a limited introductory price, and the standard Workshop may be offered at a stated fixed or starting price. Promotional pricing applies only during the stated period and may be limited by product, customer, use, or availability.

You authorize Priority Governance and its payment provider to charge the displayed amount, applicable taxes, and any separately approved fees to your selected payment method. You are responsible for accurate billing information and for taxes that the law places on you. We may correct pricing errors before accepting an order. An order is accepted when we send an order confirmation or provide access to the paid Service.

We may refuse or cancel an order before delivery because of suspected fraud, payment failure, pricing error, product unavailability, legal or security risk, or misuse. If we cancel an accepted paid order before providing the Service, we will refund the amount paid for the undelivered Service.

7. Starter Kit delivery, support, and refunds

The Starter Kit is delivered electronically using the method stated at purchase, such as an immediate download, time-limited download link, or delivery email. You are responsible for providing a working email address, downloading the files within any disclosed access period, storing a backup, and maintaining compatible software.

Because the Starter Kit is a downloadable digital product, Starter Kit fees are nonrefundable after download access has been delivered, except where required by law or where Priority Governance confirms a duplicate charge or a material delivery defect that we cannot reasonably correct. If a delivered file is missing, corrupted, or inaccessible, contact us promptly so we can provide a replacement or other reasonable remedy.

Questions about downloading or opening the delivered files are included as reasonable delivery support. Organization-specific implementation advice, template completion, policy review, legal review, customization, and continuing support are not included unless expressly stated in the purchase description or a separate written agreement.

8. Workshop scheduling, rescheduling, cancellation, and participation

Workshop dates are not reserved until payment and booking are confirmed. You are responsible for selecting appropriate participants, providing required pre-work on time, maintaining a suitable virtual-meeting connection, and ensuring that participants have authority appropriate to the decisions being discussed.

Unless the purchase or booking page states different terms:

You may request one reschedule without an additional fee by providing at least two business days’ notice, subject to facilitator availability.

A cancellation, reschedule request made with less than two business days’ notice, or failure to attend may result in forfeiture of the Workshop fee.

If Priority Governance must cancel, we will offer a reasonable rescheduled date or refund the Workshop fee.

Starting late because of client availability, technology, missing pre-work, or participant delay does not require Priority Governance to extend the session.

Post-session outputs reflect the information and decisions shared during the session. Any delivery date shown is an estimate unless a written order expressly makes it a binding deadline. Delivery may be delayed by missing information, requested corrections, technical problems, events outside reasonable control, or the need to avoid unsupported statements.

The Workshop will not be recorded by Priority Governance unless recording is disclosed in advance and authorized as required. You may not record, transcribe through an automated meeting bot, or distribute the session without Priority Governance’s prior written permission and any participant permission required by law.

9. Customer responsibilities and prohibited submissions

You are responsible for the accuracy, completeness, legality, and appropriateness of information you submit and for how you interpret, share, adapt, implement, or rely on any Service or output.

The QuickScan and standard Workshop are designed so that sensitive operational information is not required. Do not submit, upload, email, display, or disclose through the Services:

Passwords, credentials, authentication secrets, or access tokens.

Social Security numbers, government identifiers, payment-card or bank-account data.

Protected health information or highly sensitive personal information.

Children’s personal information.

Restricted customer or employee records.

Privileged communications or confidential contracts.

Restricted source code, production logs, trade secrets, or security vulnerabilities.

Information you are not authorized to disclose.

The live QuickScan does not accept document uploads. When discussing a real situation, describe the data category and workflow instead of pasting the underlying sensitive data.

You must not:

Misrepresent your identity, organization, authority, practices, controls, evidence, or results.

Use the Services to make unlawful, discriminatory, deceptive, harmful, or unreviewed consequential decisions about another person.

Interfere with, probe, scrape, overload, reverse engineer, or circumvent the operation or security of the Services.

Upload malicious code or use the Services for fraud, harassment, rights violations, or unlawful activity.

Reproduce, resell, sublicense, publish, white-label, or commercially exploit Priority Governance materials except as expressly permitted below.

10. Your information and workshop inputs

As between you and Priority Governance, you retain ownership rights you have in information and organization-specific content you provide. You grant Priority Governance a nonexclusive, worldwide, royalty-free license to host, store, reproduce, process, transmit, format, and use that information only as reasonably necessary to:

Provide, personalize, secure, administer, and support the Services.

Process purchases and bookings.

Prepare requested Workshop materials and outputs.

Respond to requests and correct deliverables.

Improve the Services using aggregated or de-identified insights.

Enforce these Terms and comply with law.

Our processing of personal information is described in the Privacy Policy.

11. Priority Governance ownership

Priority Governance and its licensors retain all rights in the website, Services, seven-pillar framework, AI Governance Operating System, questions, scoring methodology, software, design, templates, workbook structure, explanatory content, facilitation methods, branding, and other preexisting or generally reusable materials.

No ownership rights are transferred except for the limited licenses expressly granted in these Terms or a written order.

12. QuickScan output license

Subject to these Terms, Priority Governance grants your organization a nonexclusive, perpetual license to use, copy, adapt, and share the specific QuickScan reports and Policy Starter Outlines generated for your organization for internal business purposes and with your employees, leadership, board, customers, insurers, auditors, attorneys, advisors, and business partners where reasonably related to your organization’s governance activities.

You may not sell the output as a standalone product, falsely present Priority Governance’s methodology as your own, remove material source or disclaimer language, or use the output to provide a competing assessment service without written permission.

13. Starter Kit and Workshop-material license

After full payment, Priority Governance grants the purchasing organization a nonexclusive, nontransferable, nonsublicensable, perpetual license to:

Download and retain the purchased materials.

Customize the editable files for that organization’s internal governance activities.

Reproduce reasonable copies for the organization’s employees, contractors, leadership, board, and retained professional advisors.

Share organization-specific completed outputs with customers, insurers, auditors, business partners, and advisors when reasonably related to the organization’s own governance activities.

The license does not permit you to:

Resell, sublicense, rent, publish, or distribute blank or substantially reusable templates outside the purchasing organization.

Operate a template library, training product, certification program, assessment service, consulting product, or competing offering using Priority Governance materials.

Share editable source files with affiliates, clients, portfolio companies, association members, or other organizations unless the purchase page or a written license expressly permits it.

Remove proprietary, source, version, or professional-boundary notices in a way that implies third-party authorship, endorsement, certification, or assurance.

Extract or reverse engineer the scoring methodology, workbook logic, or facilitation system for commercial reuse.

An advisor may help the purchasing organization customize its materials but may not reuse the blank materials for another client. Separate licenses are required for separate organizations unless a written multi-organization license states otherwise.

14. Customer-specific completed materials

You own the organization-specific facts, decisions, policies, records, and other original content you add to the licensed materials. Priority Governance retains ownership of the underlying templates, framework, reusable language, structure, formulas, and facilitation methods. Your ownership of completed content does not expand the license to the underlying Priority Governance materials.

15. Confidentiality during consultative Services

Each party may receive nonpublic business information from the other while arranging or delivering a Workshop. The receiving party will use reasonable care to protect information clearly identified as confidential or that a reasonable person would understand to be confidential, and will use it only to provide or receive the applicable Service.

This obligation does not apply to information that the receiving party can show was already lawfully known, becomes public without breach, is received lawfully from another source without confidentiality duty, or is independently developed. A party may disclose information when legally required after providing notice when legally permitted.

This section does not authorize you to provide the sensitive information prohibited by Section 9 and does not replace a separately signed nondisclosure agreement.

16. Email and service communications

We use a transactional email provider to send a verification link or code to the business email supplied for the QuickScan. We may also send purchase confirmations, download links, booking confirmations, reminders, deliverable notices, security messages, legal notices, and other communications necessary to provide an interaction you requested.

If you separately opt in or otherwise request contact, we may send information about your results, related Priority Governance products or services, and Workshop availability. Marketing messages will provide the identification and opt-out mechanism required by applicable law. You may unsubscribe from optional marketing communications at any time, but may still receive necessary transactional, service, security, or legal communications.

Permission to request a testimonial authorizes only the request. We will not publish your name, organization, logo, quotation, score, or identifiable case study without separate approval.

17. Feedback and testimonials

If you voluntarily provide general ideas or feedback, you grant Priority Governance permission to use that feedback without restriction or compensation, provided we do not identify you or your organization without permission. Separate written approval is required before publishing an identifiable testimonial, quotation, logo, score, or case study.

18. Third-party services

The Services depend on third-party hosting, database, authentication, email, payment, scheduling, video-conferencing, file-delivery, network, and security providers and may link to third-party websites. Your use of a third-party page or service may also be governed by that provider’s terms and privacy policy.

Priority Governance is not responsible for an independent third party’s content, availability, security, or practices, but this section does not limit obligations Priority Governance has under applicable law concerning its selected service providers.

19. Service availability and changes

We may maintain, correct, improve, add, remove, suspend, or discontinue a Service or feature. We do not guarantee uninterrupted availability, error-free operation, preservation of every submission, indefinite availability of a download link, continued use of a particular scoring methodology, or future updates to a purchased product.

If we materially change a paid Service that you already purchased but have not yet received, we will provide the purchased Service as described, offer a reasonably equivalent alternative with your agreement, or refund the undelivered portion.

20. Suspension and termination

We may restrict or terminate access if we reasonably believe you violated these Terms, failed to pay, created legal or security risk, infringed rights, misused the Services, or acted fraudulently or unlawfully. You may stop using the Services at any time.

Termination does not eliminate payment obligations already incurred or revoke a paid license that these Terms state is perpetual, unless the license was obtained through fraud, chargeback, material breach of its restrictions, or unlawful conduct. Provisions that by their nature should survive will survive, including ownership, licenses and license restrictions, confidentiality, disclaimers, liability, indemnification, payment, and dispute provisions.

21. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL SCORES, REPORTS, DOWNLOADS, TEMPLATES, WORKSHOPS, RECOMMENDATIONS, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PRIORITY GOVERNANCE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, AVAILABILITY, AND RESULTS.

PRIORITY GOVERNANCE DOES NOT WARRANT THAT THE SERVICES WILL IDENTIFY EVERY RISK, GAP, REQUIREMENT, LAW, OR OBLIGATION; THAT A TEMPLATE WILL BE SUITABLE OR ENFORCEABLE IN YOUR ORGANIZATION; THAT A WORKSHOP WILL PRODUCE CONSENSUS; OR THAT USE OF THE SERVICES WILL PRODUCE A PARTICULAR BUSINESS, GOVERNANCE, SECURITY, SALES, PROCUREMENT, OR COMPLIANCE OUTCOME.

22. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIORITY GOVERNANCE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; PROCUREMENT DELAY; DECISIONS MADE USING THE SERVICES; OR THE COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF PRIORITY GOVERNANCE FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF 100 U.S. DOLLARS OR THE AMOUNT YOU PAID DIRECTLY TO PRIORITY GOVERNANCE FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These limitations do not apply to liability that cannot lawfully be limited or excluded. Nothing in these Terms limits nonwaivable rights available to a consumer under applicable law.

23. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Priority Governance and its owners, officers, employees, and contractors from third-party claims, damages, losses, and reasonable costs arising from:

Your unlawful use of the Services.

Your material breach of these Terms.

Information you provide without sufficient rights or authority.

Your implementation, distribution, or use of customized materials in violation of law or another person’s rights.

Your infringement, unauthorized redistribution, or commercial misuse of Priority Governance materials.

Priority Governance may control the defense of a covered claim, and you agree to provide reasonable cooperation. You may not settle a claim in a way that admits fault by or imposes obligations on Priority Governance without our written consent.

24. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws principles. Any dispute arising from or relating to these Terms or the Services must be brought in a state or federal court located in Colorado that has subject-matter and personal jurisdiction, and each party consents to that jurisdiction and venue.

Before filing a claim, the parties agree to make a good-faith effort for at least 30 days to resolve the dispute informally after written notice, unless immediate relief is reasonably necessary to prevent fraud, infringement, misuse, unauthorized disclosure, or irreparable harm.

25. Changes to these Terms

We may update these Terms to reflect changes in the Services, law, or business practices. We will post revised Terms with a new effective date. Changes apply prospectively. If a change materially affects an existing paid order or license, the version accepted for that order will continue to govern that order unless you agree otherwise or the change is required by law.

26. Miscellaneous

These Terms, the Privacy Policy, the applicable purchase or booking page, and any additional written terms expressly applicable to a Service constitute the agreement for that Service. If additional written terms conflict with these Terms, the additional terms control for that Service.

If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. Priority Governance may assign them in connection with a merger, acquisition, financing, reorganization, or sale of assets. There are no third-party beneficiaries unless expressly stated.

27. Contact

Questions about these Terms may be sent to privacy@prioritygovernance.com.

Priority Governance operates from Colorado, United States.

Launch Check: Confirm the operator’s complete legal name and notice address; payment processor; refund and rescheduling enforceability; tax treatment; license scope; Colorado venue language; international consumer rules; and whether any checkout, booking, or email-provider terms require additional disclosures before publishing.